Case Studies — Sonoco Products
Our Customer:
Sonoco Products is the largest North American manufacturer of plastic and fiber cartridges for the adhesives and sealants industries. They manufacture more than 150 different cartridge designs for consumer, construction and industrial products.
Their Challenge:
Mold maintenance is a complex technology for even the simplest plastic part. Sonoco's high-volume, continous-production process presents a host of potential maintenance issues. It requires a prompt and effective mold service team with a high level of technical expertise, innovative solutions for challenging problems, and the stick-to-it-iveness to get the job done right the first time. Sonoco doesn't like down time - for emergency repair service or scheduled preventive maintenance.
Our Innovative Solution:
Crescent Industries created a multi-prong approach to effectively address Sonoco's various mold maintenance issues. Our process includes:
• Becoming intimately aware of every Sonoco mold we service, whether we build it or not. Knowledge and preventive maintenance shorten service time.
• Maintaining an assortment of spare parts for Sonoco's molds to reduce emergency repair lead-time.
• Remaining "on call" for Sonoco's mold repair and maintenance needs.
The Result:
Sonoco saves time and money.
"Crescent has come to our rescue many times. Keep up the good work! "
Dennis LaHood
Sonoco Products